Level 2 – KBC Registration 2019

A total of approximately 24107 valid correct entries will be selected by the randomizer software from all entries received during the First Round Period While multiple entries from the same mobile telephone number will be considered by the randomizer software, once a mobile telephone number is chosen, it would not be chosen the second time during any of the rounds.

The Valid Entries will be shortlisted by the randomizer on a daily basis from the Valid Entries received for each day (defined as the period from 9:00:00 PM to 8:59:59 PM the next day. The shortlisting of Valid Entries by the randomizer will use the pre-defined reservation criteria on reasonable endeavors basis which is as follows:

(*Source: The weightages in the reservation grid have been allocated as per the Broadcast Audience Research Council India, viewership data for All India markets for ‘Sony Entertainment Television’ channel over a period of Week 02’2019 – Week 05’2019)

In the event one or more cells of the grid are not capable of being completed by the randomizer software due to inadequate Valid Entries, the balance may be filled at the discretion of the Company. Shortages in the grid on any one day could either be made up from other correct
registrations of that day, incorrect registrations of that day, or in subsequent days. This is applicable only for the First Round Period.
A total of approximately 24107 valid correct entries of the Registrants received from the First Round Period will be called-back by telephone on the number used for registration as per the details available with the Company, during the period commencing from May 03, 2019 to May
17, 2019.
Timelines are subject to change based on on-ground conditions, degree of participation, technical issues, force majeure reasons, etc.
Channel and Company are not responsible if the call-back is not successful due to including but not limited to the following reasons:
a) Line being busy
b) Congestion on the network
c) No answer received
d) Poor call conditions / unclear reception
e) Number engaged
f) Call drop
g) Other reasons that could render a call unsuccessful or terminate it.
The Company shall not be liable in the event the Registrant is not able to participate in the following rounds of selection due to any delay or non receipt of such call back to the Registrant.

The selected Registrants will receive calls from the call centre executives (“CCE”) and the selected Registrants must confirm the details required by the call centre executives (“CCE”) immediately. The CCE will ask the Registrant to confirm if he/she has sent the entry for participation in the Competition. If the required details are not provided immediately or if they are not able to procure confirmation of the Registrant, then the CCE will call once again from the initial telephone contact, asking for the same details, failure to provide such details shall lead to disqualification of such Registrant from the selection process.

The first person who answers the registered phone number and claims/confirms that he/she is the Registrant, unless expressly stated otherwise, will be considered as the Registrant as per the rules of the Competition. Company will not be responsible to determine the correct Registrant in the event more than one person has participated from a particular number. Company and/or its authorized agents, affiliates and representatives will use their reasonable efforts to contact the selected Registrants, but will not be responsible or liable in any way
whatsoever if the Registrants cannot be reached by telephone within the next thirty minutes after initial contact is made.

The following process will be followed by the CCE once connected with the selected Registrants:
If the receiver of the call confirms immediately to the CCE that he/she is the Registrant, then the Registrant will have to choose between Hindi & English language, after which the CCE’s will ask the Registrant to provide his/her Name, age and gender. The CCEs will confirm his/her availability on the audition dates and the shoot dates. In the event the Registrant is available on the dates mentioned, the CCE will capture the address and other details required to continue with the registration. In the event the Registrant is not available on those dates, the Registrant will not be permitted to continue with the registration process and shall be considered as disqualified from
further participation.

The CCE will thereafter inform the Registrant about the transfer to the automated IVR* mode. The IVR will then ask the Registrant to provide information on their education and occupation by choosing the options provided by the IVR. Next the IVR will ask the Registrant to give answer to two ‘skill based’ questions with multiple choice asked one after another, and give one answer to ‘nearest to answer’ question** (i.e the answer provided by the Registrant must be closest to the correct answer).
Upon the Registrant answering the above mentioned questions by selection of the options given by IVR to the respective questions and as per the correct format, the Registrant if selected will receive a call within the next few days for further participation.
*For all questions where the Registrant is asked to provide an input by the IVR, if the input is not received within 6 seconds, the IVR repeats the question once. If no answer is received for a second time, the IVR plays the next question. If an invalid option is provided, the IVR gives one more attempt, then moves to the next question. Further, each time the Registrant enters an answer option, he/she is played out his/her choice, and asked to confirm the same.

**The ‘nearest to answer’ question is an open-ended question (e.g. what is the distance in km between Mumbai and Agra) for which the Registrant is required to enter the answer number, then press the star / hash key.